Providing real-time information on current operational conditions, the system will also give updates on future events, such as adverse weather predictions that may have an impact on the Port’s operations. The system functions by sending e-mails to registered users, who can select to receive information about their specific business area such as quayside or landside operations.
Chris Lewis, CEO of Hutchison Ports (UK) Limited, which owns London Thamesport, said: “We are constantly looking at ways in which we can improve our service to customers. The introduction of an e-mail alerts system will provide a valuable resource to enable hauliers and other port users to plan their daily activities at the Port more efficiently and effectively.”
The introduction of operational e-mail alerts at London Thamesport follows the successful implementation of the system at the Port of Felixstowe this summer 2008, where over 2,500 members are now registered.