Transnet’s central system is based at the company’s main office in Durban, where the multi-site set-up is in place to streamline operations at TPT terminals with SPARCS N4. TPT will implement the TOS in seven marine terminals and 14 rail terminals by 2010 to offer a single point-of-entry to customers irrespective of where they conduct business in South Africa, providing a seamless and integrated service across the port and rail environment.
“Ultimately this will result in a single invoice to the customer for services performed by multiple operating divisions within Transnet,” said Mark Wootton, executive manager of ICT Capital Projects and Technology at TPT. “For the customer, the cost of doing business should decrease and the competitiveness of South Africa will increase through a more effective, integrated supply chain.”
Pier 1 in Durban was the first of the seven marine terminals to implement SPARCS N4. In February 2009, Port Elizabeth Container Terminal went live while East London Multi-Purpose Terminal went live on March 14. SPARCS N4 will be rolled out to the remaining terminals, including the Durban and Cape Town container terminals, by next year.