Are Shippers Incompetent?

Dr Andrew Traill, managing partner of Shippers’ Voice, argues that unfortunately, some shippers don’t know enough about the transport of their products to understand what they really need from their freight and logistics service providers.

“Some shippers are hugely professional and sophisticated in their understanding of the world of international transport, but many others, sadly, are too reliant on their logistics suppliers. They hand over this vital part of their business to a third party without really knowing what they are buying. This is bad for them – and often bad for the logistics provider.”

Shippers’ Voice (www.shippersvoice.com) is a free service that has been set up to help shippers become more knowledgeable and informed – so they can become better partners with their logistics providers and work more closely together to drive costs out of the supply chain.