The complete Tideworks solution includes the company’s Mainsail Terminal Management System®, Mainsail Online, Forecast®, Spinnaker Planning Management System®, Traffic Control™ and Digital Bridge™. Tideworks will implement these systems as well as develop necessary interfaces for Massport’s accounting system and other business critical systems. Services which Tideworks will provide as part of the comprehensive solution for Massport include:
• Procurement of Third Party Hardware: Tideworks will provide sourcing and procurement services for all necessary third-party hardware, including an automated, integrated voice response (IVR) system. IVR will allow truck drivers to gain access to vital container information via telephone.
• Customization and Data Migration: Tideworks will customize software to meet Massport’s critical requirements where needed, as well as migrate data from its existing system to the Tideworks’ system.