“We identified that more global support and connectivity was needed between our repair and storage depot vendors, local Hamburg Süd offices and our headquarters in Hamburg,” says Martin Schoeler, deputy director Logistics and Technology for th shipping line.
Following rigorous appraisal and testing the company selected the new IAS EquipmentRepair 3.0 and is now in the process of deploying the system to its full network of over 300 depot vendors worldwide.
“We looked at all the available options and found that IAS had the most comprehensive M&R solution on the market,” says Schoeler.
IAS EquipmentRepair is a Software-as-a-Service (SaaS) solution that facilitates the M&R approval process, allowing equipment owners to automate depot communications, track, control and reduce M&R costs and increase productivity and efficiency.
“With a global M&R solution in place, we will be better able to apply consistent repair standards for our container fleet across the world”, notes Schoeler. “Having standard processes in place, combined with improved data transparency, will allow our local management teams to directly impact M&R costs and equipment turn times.”
The IAS system allows data to be exchanged either by EDI or web-based interface. Automation of data transfer between the carrier’s local offices and third-party depots will enable Hamburg Süd staff to reduce or eliminate time spent on data input and error correction, allowing increased proactive management of the repair process.
Hamburg Süd also expects the IAS system to provide valuable feedback on container damages that can be fed into the design stage of future equipment procurement, as well as enabling improved monitoring of container safety issues and new equipment under warranty.