The agreement sets the framework for the port, the railroad and port stakeholders to develop mechanisms to define, measure, monitor and evaluate the performance of each participant at the port against established benchmarks. It also establishes processes to proactively communicate on service-related matters and resolve disputes between CP, the port and port supply chain participants on a commercial basis.
“This collaboration agreement strengthens our partnership with Port Metro Vancouver in our biggest Gateway, setting the stage for a cross-supply chain collaboration that improves performance and service of the Pacific Gateway,” said CP executive vice-president Jane O’Hagan.
This is the fourth collaboration agreement announced by Canadian Pacific in the past 12 months. According to a press statement issued jointly by the port and the railroad, 40% of CP’s freight traffic passes through Port Metro Vancouver.
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