The system for GIE Nouméa Port will include the deployment of the software company’s Mainsail terminal management and Mainsail online systems, along with the Spinnaker planning management system and Traffic Control. Additionally, Tideworks will provide all associated implementation services including project management, software customisation, user training, and ‘go-live’ assistance.
The port has also opted for maintenance and support services, which includes 24/7 technical support and all software upgrades. Furthermore, Tideworks will provide EDI services, remote administration of the application and database servers, operating system and database patches, and monitoring of system availability and performance.
“The Tideworks TOS solutions are a perfect fit for our terminal operations and will provide us with powerful tools to streamline and maximise the efficiency of our activities. We are confident that it will allow us to optimise the operation of our mobile harbour cranes and reachstackers, resulting in an improvement of our productivity, for the benefit of our customers.” said Mathieu Landrieu, project manager, GIE Nouméa Port.