TPT implemented SPARCS N4 as part of a large scale investment in terminal infrastructure, including automating container handling and gate automation. The centralised SPARCS N4 system, based at TPT’s main data centre in Durban, enables TPT to reduce overhead associated with purchasing and running multiple systems versus a single back-end system. Furthermore, TPT can now better manage and standardise customer-facing processes, and improve the customer experience through real-time access to terminal information and reduction of paper-based processes.
“Our goal at TPT is to improve volumes and productivity levels, and SPARCS N4 is certainly an enabling factor in allowing us to work more efficiently and in an integrated manner,” said Mark Wootton, executive manager, ICT at Transnet.
SPARCS N4 allows customers the flexibility to run their operations – from a single terminal to multiple terminals across multiple geographic locations, all within a single instance. With SPARCS N4, Transnet will be able to continuously adapt the technology to work with its future operations.
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