The expanded training concept utilises an integrated approach, the first stage of which includes two weeks of simulator training. This is supplemented by a second phase with a week of hands-on training. In addition, customers can utilise on-site advanced training in a third phase to consolidate what they have learned. This is designed for trained crane operators who have already put what they have learned into practice.
Gottwald sees the new training courses as a further step of its strategy not only to provide its customers with innovative products, but also to offer long-term service.
One of the first customers to utilise the new training concept was the Port of Napier, New Zealand. As an owner of four Gottwald mobile harbour cranes, the port arranged for two of its new crane drivers to receive comprehensive training in July 2011. “Since we have a vital interest in enabling our crane drivers to become familiar with their everyday work as quickly as possible, we decided to send two of them to Antwerp,” said Chris Bain, Port of Napier’s COO.