With need of a terminal operating system (TOS) that would provide various value-added services to a project that anticipated significant growth, SMITCO chose Tideworks’ Spinnaker Planning Management System® as a stand-alone system and since its implementation the terminal has witnessed a significant increase in vessel productivity.
In addition to Spinnaker, SMITCO chose Tideworks’ Mainsail Terminal Management System® to manage inventory, control gate activity, to exchange information with customers and stakeholders, improve billing processes, and further boost productivity.
“Before the introduction of Mainsail and its billing module, our terminal handled 30-35,000 moves per year. Now, at a current annual throughput of over 60,000 moves, we are billing more than double the amount we did previously with the same number of people. As our volume grows to a projected 90,000 moves per year, we fully expect to be able to handle the growth without the need to hire more staff,” said Jaime Sasso, general manager of SMITCO.