Mexico’s largest container terminal deploys ‘Forecast’

The website provides terminal customers, including ocean carriers, trucking companies, customs brokers and beneficial cargo owners with one-stop access to vital terminal and cargo information.

“SSAM is the first site to deploy our newly redesigned, all-in-one customer service web portal,” said Michael Schwank, president of Tideworks Technology. “Forecast represents the latest in our on-going efforts to provide innovative, user-friendly tools to our customers and their customers,” he added.

The portal is the result of months of research and development by the IT provider, which has brought together two formerly separate customer-facing web tools – Mainsail Online, which was primarily for the terminal’s ocean carrier customers, and Forecast, for all other terminal customers.