The TOS includes the ‘Mainsail Terminal Management System’®,’ Spinnaker Planning Management System’® and ‘Forecast® by Tideworks’, the newest consolidated customer-service web portal.
The 65.6 acre facility, which handles bulk and break-bulk cargoes in addition to containers, is unique in that part of the facility is located in Brooklyn, New York and part in Port Newark, New Jersey.
The TOS suite has been implemented under a fully hosted ‘Software-as-a-Service’ (SaaS) model; the servers and IT infrastructure supporting the system are hosted at Tideworks’ data centre in western Washington, which Red Hook accesses via the internet. This enables the customer to receive all the benefits of a modern TOS for a low monthly fee.
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