Back in June, Maher extended its container free time and freeze demurrage charges as it cleared a backlog caused by computer glitches during the changeover from its aging in-house TOS to a new Navis SPARCS N4 system. Since that time, a number of ships have been diverted to other facilities top ease the problems.
Claiming that the new TOS implementation has “turned the corner”, the two companies further state: “service has returned to acceptable levels during the past several weeks, albeit at reduced volume”.
“Barring any unforeseen circumstances, this steady progress has now put the terminal in a position to handle all of its business and transition to normalised operations,” the statement continues.
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