Felixstowe problems persist, freight forwarders claim

British freight forwarders have said problems at Felixstowe persist despite the port’s claim that the performance of its problematic new terminal operating system (TOS) is now ‘stable’.

According to the British International Freight Association (BIFA), shipping lines are cancelling calls or operating cut-and-run policies, meaning ships leave before all containers are loaded or discharged.

Robert Keen, director general of BIFA, said: “Members are also experiencing knock-on effects at other UK ports where vessels are being diverted, causing additional cost and disruption.”