Port International du Cap Haitien, operated by CTSA, has successfully gone live on the Octopi terminal operating system (TOS), following a rapid three-month implementation schedule.
The project has taken the port from a spreadsheet-based, pen-and-paper system to a cloud-based TOS with the ability to process information in real-time, helping to increase and speed and efficiency of daily operations.
The port, which averages 20.5 vessel moves per hour, was challenged by a lack of accurate, timely data —both internally and externally—due to outdated and manual processes.
Aiming to support the port’s needs for a graphic representation and mapping of the yard, in addition to the ability to handle EDI manifest and vessel cargo information, the operator transitioned to Octopi.
Now the port is able to replace manual functions such as inventory tracking and individuals mapping the yard, to ensure the most accurate and up-to-date data and seamless customer experience.
Cesar de Windt, general manager of operations at CTSA, said: “We recognise the power of Octopi and the value it provides to smaller terminals like ours that need to get up to speed quickly with more modern technology without the upfront cost associated with a massive TOS overhaul.
“We continue to look for additional ways to streamline operations, upgrade processes and deliver optimal service for the shippers that come to call at our port.”
Located on Haiti’s northeastern coast, CTSA operates the only full-service container terminal in the Port of Cap Haitien.
It provides direct access to the markets in the northern departments of the country that are geographically separated from the capital city and its port facilities by mountain ranges.
Its geographically central position in the Caribbean Basin enables direct shipping services to the US and the opportunity for single connections to major global hubs throughout the region.
Currently operating at 28,000 teu, the port services three shipping lines including CMA CGM, Antillean Marine Shipping Corp and King Ocean Services.
Martin Bardi, vice president of global sales at Octopi, stated: “Taking a terminal from paper processes to a cloud-based, modern TOS within three months, while maintaining operational uptime is a complex process.”
He praised the CTSA team’s work towards improving processes and training staff, which made the expedited turnaround time possible.