Navis has utilised remote assistance to upgrade Malta Freeport Terminals’ (MFT) terminal operating system (TOS) to N4 3.7 despite COVID-19 forcing travel restrictions around the world.
MFT is one of the busiest container terminals in Europe, strategically located in the centre of the Mediterranean, and handles nearly 3m teu annually.
In the fourth quarter of 2019, MFT initiated an upgrade project with Navis to implement N4 3.7 in order to move towards semi-automation operations.
The remote upgrade was successfully upgraded right on schedule on May 1, 2020.
Jesmond Baldacchino, head of IT at MFT, said: “With the flow of trade being more important than ever, we are constantly looking to invest in cutting-edge ways to improve our services and scale our business.
“Upgrading to N4 3.7 enables MFT to urilise the new generation of rubber-tyred gantry (RTG) optimisation and semi-automation features.”
Ahead of the remote go-live, MFT completed a risk assessment to mitigate any particular issues that could arise, Baldacchino noted.
Along with the Navis team, MFT determined that going ahead with the go-live was the right course of action to move forward and stick with MFT’s timeline.
Chuck Schneider, chief customer officer at Navis, said: “Being able to pivot our go-live strategy while still meeting the customer’s deadline for implementation is a true testament to the dedication of both teams.
“The success of Malta Freeport has paved the way for other terminals with remote upgrades in these unprecedented times and beyond.”