Liebherr has developed a Remote Service Tool for crawler cranes for easier and faster troubleshooting with, as part of an extended test phase, free access for all customers until the end of 2020.
The app improves assistance through visual information as it has integrated audio and video calls, a chat function, screen sharing, image and document exchange as well as whiteboarding functions.
It is available for Liebherr’s portfolio of crawler cranes, deep foundation equipment and maritime cranes and enables real-time customer support from Liebherr experts worldwide.
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