Wallace Investments has gone live with Tideworks’ graphical planning solution, the Spinnaker Planning Management System, at the Port of Auckland.
Although travel restrictions in response to the COVID-19 pandemic prohibited Tideworks’ team from traveling to Wallace’s terminal for initial assessments, testing and deployment, they collaborated with Wallace and stakeholders at the port to deploy the solution while both teams were fully remote.
The software provider’s remote support for the family-owned stevedoring business included project management, software configuration and installation, integration services, user training and go-live assistance.
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