Tideworks’ new TOS goes live at Manzanillo International Terminal

Tideworks’ new TOS goes live at Manzanillo International Terminal
MIT is the largest terminal on Panama's Atlantic coast

Tideworks Technology’s new marine terminal operating system (TOS) called Mainsail 10 has gone live at Manzanillo International Terminal (MIT) in Panama.

The software provider hopes to offer terminal operators with increased flexibility and a TOS solution that can seamlessly integrate and scale to adapt to changing operational needs.

The go-live at MIT is the company’s first deployment of Mainsail 10, which provides access to and management of real-time data to improve decision making and increase the flow of cargo through the terminal, while also reducing costs.

Leading up to the go-live, Tideworks provided implementation services including project management, software configuration and installation, integration services, user training and go-live assistance.

The new TOS is meant to be highly configurable and customisable, allowing terminal operators to create individualised user experiences and powerful ad-hoc reports that meet their specific needs.

Additionally, the solution integrates with back-office accounting and enterprise resource planning (ERP) systems among other third-party technologies.

Thomas Rucker, president of Tideworks, said that the next-generation TOS would offer a strategic advantage to terminal operators worldwide.

He added: “Mainsail 10 provides terminal operators with an extremely flexible, world-class TOS platform that enables growth and enhanced efficiencies.”

Throughout the design and development of Mainsail 10, Tideworks worked closely with its terminal operator customers and stakeholders to create a next-generation TOS platform informed by historical industry insight.

Stacy Hatfield, general manager at MIT, stated: “We have had an opportunity to experience Mainsail 10 and found that it is extremely intuitive and responsive.

“Our team collaborated closely with Tideworks to successfully deploy the platform. We have also begun integrating Mainsail 10 with the variety of third-party tools and technologies in use at MIT to increase efficiency across the terminal.”

Among the reported benefits of Mainsail 10 is its configurability, with administrators able to increase the speed of their go-live efforts, ensuring their data conversation is smooth, efficient and successful.

The configurable user experience is supposed to reduce the learning curve for new users and increase efficiency for experienced operators.

The TOS is also built to offer operational adaptability from role-based permissions to end-user preferences. Users can customise data fields and search results to streamline terminal operations and avoid bottlenecks.

In addition, the system supports necessary third-party integrations including community port systems, scales, OCR, LPR and RFID technologies.

Other benefits include the ability of users to update multiple cargo records in a single mass edit saving terminal operators and their customers valuable time and resources.

The TOS further allows terminal operators to communicate effectively with stakeholders through the platform’s preconfigured and custom reporting capabilities.