Port of Felixstowe apologises after congestion leads to vessel diversions

The UK’s largest container port, the Port of Felixstowe, has apologised to customers for service standards falling below expectations, with reduced productivity and congestion leading to several vessel diversions.

The hub, run by Hutchison Ports, had to temporarily cease acceptance of empty containers following a sharp spike in import container volumes, along with a high proportion of late vessel arrivals, partly caused by typhoons in Asia.

A statement from the operator noted: “The weekly import volume for the last two weeks has been over 30% higher than average levels.