(Update: October 2): CMA CGM’s eCommerce websites remain unavailable following a cyber-attack, with electronic bookings only available via INTTRA or manual forms after a suspected data breach.
While the potential volume and nature of the data breach are being investigated, the group maintains that all its communications are secure including emails, transmitted files and electronic data interchange (EDI), while maritime and port activities are functioning as per usual.
Back-offices (shared services centres) are gradually being reconnected to the network, aiming to improve the bookings’ and documentation’s processing times.
Meanwhile, Mercosul and Containerships, two of the group’s subsidiaries, are fully operational.
CMA CGM’s website is down after the French company was hit by a cyber attack impacting its peripheral servers.
The attack, which has hit the CMA CGM Group excluding CEVA Logistics, has not affected the group’s corporate website.
In a statement, the company noted: “As soon as the security breach was detected, external access to applications was interrupted to prevent the malware from spreading.
“Our teams are fully mobilised and access to our information systems is gradually resuming. The CMA CGM network remains available to the group’s customers for all booking and operation requests.”
An investigation is underway, conducted by the shipping company’s internal experts as well as by independent experts.
The incident comes just five months after MSC was hit by a network outage following a malware attack.