TT Club highlights factors behind reefer cargo losses

Analysis of freight transport and logistics insurer TT Club’s claims records over the past three years shows that miscommunication of operational instructions and temperature setting errors account for more than half of all temperature-controlled cargo losses.

Almost 30% of these incidents involved a miscommunication of operational instructions on care of the cargo with a further 23% down to temperature setting errors. Reefer equipment failure or damage accounted for a quarter of the claims.

The insurer is attempeting to minimise losses in the cold chain through publicly available guidance documents such as as StopLoss – Temperature Controlled Cargo as well as via online webinars.