P&O Ferries has launched a new Customs Clearance Service with the aim to strengthen its integrated end-to-end product offering by delivering seamless communication between customers, booking offices and Customs Clearance departments.
Created in response to rapidly rising market demand, the Customs Clearance Service is able to provide import and export clearance coverage to any company, on any shipping route, seven days a week.
Thorsten Runge, managing director of P&O Ferries Freight Services, said: “Customers already face an array of complex, time-critical challenges.
“As they prepare for forthcoming regulatory changes, our Customs Clearance Service will enable the continued smooth sailing of goods and people across borders, providing fast, reliable and flexible links to international supply chains and markets.”
The new service, led by industry experts and operated by trained Freight Booking Office personnel, is equipped to assist customers with empty declaration October 2021.
All port import and export operations, including deep sea, roll-on roll-off (ro-ro) and feeder will have access to declaration support, safety and security data input assistance and UK Port Platforms.
Payment of duties and completion of transit forms will also be available, increasing efficiency, transparency and control throughout supply chains.
While international trade continues to emerge from the COVID-19 pandemic, the service will develop the provision of smart logistics solutions.
Additionally, with the UK Government Brexit changes scheduled to be implemented from January 1 , 2022, P&O Ferries is also developing a range of digital solutions to help customers with their requirements.
P&O Ferries aims to enable customers to eliminate unnecessary complications, delays and costs by facilitating the correct and compliant declaration of cargo.
Runge added: “The investments we are making in new equipment, new sites and new capabilities, all have one purpose – to solve supply chain challenges.
“As those challenges become ever more complex, we are using deep sector knowledge to help customers drive efficiency. With support of our parent company, DP World, we are committed to improving and expanding the nation’s trading infrastructure.”